Customer Support
Contact us and we will help you within 24 hours, or fill in the case management form and send it to support@auqvian.se
FAQ
Find answers to questions about our products or general inquiries. If you can't find what you're looking for, don't hesitate to contact us!
All our AWG units come with a 2-year product warranty covering material and manufacturing defects. This warranty provides added peace of mind with your purchase.
Repairs and spare parts are managed by our authorized service partners.
Filter changes are user-friendly, and the unit will notify you when service is needed. Other maintenance requirements are minimal.
Production stops automatically, energy consumption is reduced by up to 95%, and UV lamps keep the water fresh through continuous circulation.
Replace the air filter once per year. Replace the water filter once per year and the sediment filter every six months. The UV lamp should be replaced every other year.
We offer product-specific maintenance kits that we can deliver directly to you.
Contact us today!
If you want to get in touch with us use our contact form or if you have any questions about the product, please create a support ticket.
